FAQ

What services does Novoclaim offer?

Novoclaim provides end-to-end medical billing services, including claim submission, denial management, coding support, insurance verification, patient billing, and customized financial reporting. We help healthcare providers streamline their revenue cycle and improve collections.

Which medical specialties do you work with?

We serve a wide range of specialties including Family Practice, Pediatrics, Chiropractic, Telehealth, Cardiology, Orthopedics, and more. Our team is trained to handle the unique billing needs of various healthcare providers.

Are your services HIPAA-compliant?

Yes, absolutely. At Novoclaim, we strictly adhere to HIPAA regulations and industry best practices to protect patient data and ensure confidentiality in all aspects of our billing processes.

How do you charge for your services?

We offer transparent pricing models, typically based on a percentage of collected revenue or a flat monthly fee, depending on your practice size and needs. There are no hidden costs or long-term contracts.

How will I track my billing performance?

We provide regular, customized reports so you can monitor your collections, claim status, and key financial metrics. We believe in complete transparency and performance tracking.

Do you work with telehealth providers?

Yes! We have extensive experience with telehealth billing and understand the unique coding and claim submission requirements for virtual healthcare services.

What is the process to get started with Novoclaim?

Getting started is simple. Contact us for a free consultation, and we’ll assess your needs, discuss your current billing challenges, and create a tailored plan to improve your revenue cycle.

Do you provide support for denied or rejected claims?

Yes, we specialize in denial management and appeals. Our team works diligently to identify the root causes of denials and resubmit claims promptly to ensure maximum reimbursement.

Is there a long-term commitment?

No. We believe in earning your business every month. Our services come with flexible agreements and no long-term binding contracts.

How do I contact Novoclaim for support or inquiries?

You can reach us through our Contact Us page, email, or by scheduling a free consultation. Our team is always ready to assist you with any questions or support needs.